The Friends provide a variety of voluntary services at the Hospital described below.

Our co-ordinators manage the rotas for the Help Desk and Tea Bar and hospital staff liaise directly with the assigned volunteers for the other services.

GARDENING:

This is a service we are keen to expand. 

Currently we maintain an area known as The Derrick Masters Memorial Garden which is named after a former President of the Friends. 

There are however numerous opportunities around the site including: maintaining planters at the Out Patient Department entrance and planting Daffodil bulbs to enhance our programme of planting over the last few years.

 

 

HELP DESKS:

We have a number of volunteers who offer help to patients and carers via two Help Desks situated within the Outpatients Department and the entrance to Day Surgery. 

The task of the volunteers is to take patients and carers to the various wards/clinics on site.  Although we have a regular band of volunteers who cover the various opening hours we are always in need of new recruits. 

The Help Desks are open Monday to Friday between 09.00 - 12.00 and 13.30 - 16.00 

 

 

HOLDING HANDS IN THEATRE:

We have a small team of volunteers who offer their services to patients undergoing cataract treatment at St. Cross. 

Their role is to hold the patients hand during the operation as a means of reassurance. 

All volunteers have to undergo specific training for this position.

 

 

 

OCCASIONAL COVER:  

We always have a need for volunteers who can plug gaps in our rotas or help us with events throughout the year e.g. a stall at a local event in the summer time or helping with fund raising collections at local supermarkets.

PATIENT BE-FRIENDING:  

We have recently launched a service whereby volunteers give company to patients in wards if they do not appear to have friends or relatives able to come to the hospital during visiting times.

PATIENT FEEDING SCHEME:

(Mealtime assistant) This scheme started at St. Cross in the summer of 2012.  Volunteers aid patients who are experiencing difficulty in feeding themselves due to various medical problems. Full training is offered by University Hospitals Coventry & Warwickshire (UHCW) and has to be completed before commencement of post. Ongoing support and Management of the volunteers involved in this project is also organised via UHCW. Volunteers are required for lunch (11.00 to 13.00) and for supper (16.30 to 18.00) every day of the week.

PATIENT IMPRESSIONS SURVEY:

We have a number of volunteers who visit wards and departments and record patients’ views on the service using a simple electronic recording device.  Patient’s views are important to the hospital management in monitoring standards

PATIENT READING SCHEME:

This scheme is currently in the process of being designed.  It is hoped to commence the scheme in the spring of 2013. Please register your interest in learning more about this scheme by either telephoning or emailing us via the contact details on the front page. 

SPEECH AND LANGUAGE THERAPY (SALT):

The Speech and Language Therapy  department utilises the skills of volunteers to assist patients improve their speech which can be a priority following a stroke.

TEA BAR:

We run a tea bar in the Out Patients Department on a daily basis. 

The Tea Bar sells hot and cold drinks along with pre-packaged food. No food is prepared on site. The proceeds from the Tea Bar contribute approximately £10,000 per year to the funds that The Friends spend on equipment and projects reported in the News section of this site.

Although we have a regular band of volunteers who cover the various opening hours we are always in need of new recruits. 

The Tea Bar is open Monday – Friday between 09.30 – 12.00 and 13.30 – 16.00.